At HandyHomePro, accessible from https://thehandyhomepro.co.uk/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by HandyHomePro and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in HandyHomePro. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account or book a service, we may ask for your contact information, including items such as your name, address, email address, telephone number, and service details.

How We Use Your Information

We use the information we collect in various ways, including:

• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our website and service offerings.
• To understand and analyze how you use our website.
• To develop new services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, updates, and promotional purposes.
• To send you emails.
• To prevent and detect fraud.
• To process service bookings and manage appointments.

Log Files

HandyHomePro follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, HandyHomePro uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our webpage content based on visitor’s browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of HandyHomePro.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on HandyHomePro, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that HandyHomePro has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

HandyHomePro’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business disclose the categories and specific pieces of personal data that it has collected about consumers.
• Request that a business deletes any personal data about the consumer that it has collected.
• Request that a business that sells a consumer’s data, not sell the consumer’s data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

The personal data we process, we do so with your consent and/or when necessary to provide the website you use, operate our business, meet our legal obligations, protect the security of our systems and customers, or fulfill legitimate interests of HandyHomePro as described here.

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your data based on your consent under certain conditions.
• The right to rectification – You have the right to request that we rectify any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict/object the processing of your data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Privacy Policy Update Regarding User Data Deletion

At HandyHomePro, we respect your privacy and are committed to ensuring the protection and security of your personal information. In compliance with privacy laws and regulations, we provide our users with the option to request the deletion of their personal data from our systems.

If you wish to have your personal data removed from our databases, you may submit a data deletion request by contacting our Privacy Team at admin@handyhomepro.com. Upon receiving your request, we will verify your identity to prevent unauthorized deletion requests. Once verified, we will proceed to delete your personal data.

Please note that deletion of your personal data will remove your account and prevent you from accessing our services. Some information may be retained as required by law or for legitimate business purposes.

We aim to process data deletion requests within 30 days of identity verification. In certain cases, processing times may exceed 30 days, and we will notify you of the expected timeframe.

Use License

The resources (information or software) on the HandyHomePro website may be temporarily downloaded once for non-commercial personal use only. This is a license grant, not a title transfer, and the terms prohibit:

• Altering or replicating the content.
• Using the content for any public display or commercial use.
• Attempting to reverse-engineer or decompile any software.
• Transferring materials to another server.

If you violate these restrictions, your license will automatically expire, and HandyHomePro may terminate your access to the site.

Accuracy of Materials

The content on the HandyHomePro website may contain programming, typographical, or photographic errors. We do not guarantee the accuracy, completeness, or currentness of the materials. We reserve the right to change the materials on the website without prior notice.

Safety of Personal Information

Your personal data protection is a priority for HandyHomePro. We implement various security technologies to protect your personal information from unauthorized access, use, or disclosure.

Where We Keep and Process Personal Information

We may store and process any personal information we collect in your region, or in other locations where HandyHomePro, its affiliates, or service partners operate. The storage locations are chosen with consideration for data protection laws and operational requirements.

Our Data Retention Policy

We retain personal data as long as needed to provide services and comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Information

HandyHomePro does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us, and we will remove it promptly.

Changes to Privacy Policy

We may update this privacy policy from time to time. Please review this policy regularly to stay informed about how HandyHomePro is protecting your information.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at alexthehandyhomepro@gmail.com